Frequently Asked Questions
You can reorder a certificate in the event you have lost yours. There is a small administration and management cost. You can order:
- A PDF copy emailed to you
- A hard copy printed and posted to you
Why is there a cost? There is some time needed to locate and then process a new certificate as this is a formal procedure.
You can request a course withdrawal / defer a course using the form below.
You can download our Participants Handbook below.
It is a quick reference about training programs, policies and processes, roles and responsibilities guiding you through your learning experience with Pro Leaders.